James Rosenberg

Senior Account Manager @Kuehne+Nagel

Manchester, GB

The role of a senior freight account manager is about retention, customer relations, managing and growing existing business with an aspect of new sales.To date I have passed all 98% of targets set each month since joining the company in 2010. I currently manage an account base of 50 customers, generating profit of 40k+ across 450+ consignments per month. This has been built by tele sales, appointments and growing internal business. My day to day job is to actively quote on live jobs, booking/planning jobs, procuring rates from subcontractors, Invoicing, dealing with any query from the customer & importantly monthly/quarterly reviews with all customers. A substantial part of my role as an Account manager is to actively make new sales calls and visit potential new customers.