James Roberts
Strategy and Innovation - Channels @Lloyds Banking Group
Leeds, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Apr 2023 — Present
Strategy and Innovation - Channels @Lloyds Banking Group
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GB
SKILLS
Payment SystemsPayment CardsBusiness Relationship ManagementPayment Card ProcessingFinancial ServicesCardsCustomer ExperienceRelationship ManagementOutsourcingDebit CardsCustomer Relationship Management (Crm)Business DevelopmentBusiness Process ImprovementOperations ManagementService DeliveryBusiness AnalysisCall CenterCredit CardsData AnalysisContact CentersProject DeliveryEmvTransaction ProcessingElectronic PaymentsStrategyMobile PaymentsRequirements AnalysisRequirements GatheringAcquiringProduct ManagementSolution ArchitectureManagementStakeholder ManagementVendor Management
ABOUT JAMES ROBERTS
Experienced Professional with 20+ Years in Public and Private Sectors I’ve navigated diverse roles across customer service, digital transformation, automation, AI, channel development, communications, analytics, sales, and product management. My passion lies in enhancing customer experiences and driving value through digital and process innovation. I’m committed to shaping the future of finance.
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