James Reed

About James Reed

Seasoned Retail Executive and Regional Director at Dollar Tree with a proven history of driving substantial growth and operational excellence across large, multi-unit environments. I lead and empower a high-performing team of 18 District Managers, providing strategic oversight for over 250 retail locations with annual revenues exceeding $500 million. My expertise lies in blending strategic vision with hands-on execution to ensure operational efficiency, maximize profitability, and build strong, customer-centric teams. I thrive on tackling complex challenges, from market competition to supply chain dynamics, and translating them into actionable plans that deliver measurable results.In my current position, I have successfully developed and implemented strategic plans to maximize profitability, increase sales, and achieve targets within the assigned region. By overseeing budgeting, forecasting, and financial analysis, I have maintained cost control and achieved revenue growth. Additionally, I have fostered a culture of operational excellence and exceptional team member and customer service, resulting in a high level of team member and customer satisfaction.Prior to my role at Dollar Tree, I held the position of Region Manager at Pilot Company, where I oversaw the Ohio Region. Before Pilot I held the position of District Manager at Lowes, Greater Cleveland, OH, where I supervised 14 locations and 5 area staff. Through my leadership, I enforced service, sales, and operations standards, which contributed to $500M in sales volume. I also optimized in-store merchandising and monitored inventory availability to drive increased sales.My career journey at Lowes began as a Store Manager in Columbus, OH, where I consistently achieved double-digit year-over-year growth by maximizing sales, minimizing shrinkage, and delivering excellent customer service. I implemented effective staff incentive programs, resulting in increased employee engagement from 59% to 80%. Furthermore, I established a robust safety culture, achieving 365 days incident-free, ensuring a secure environment for customers and employees.I am a results-oriented leader with a passion for driving growth, enhancing customer experiences, and developing high-performing teams. I thrive in fast-paced and dynamic environments and look forward to leveraging my skills and experience to contribute to the success of organizations and make a positive impact.

Experience

1. Regional Director

   Dollar Tree Stores

   Dec 2025 — Present · Kansas City, MO, US

   Responsible for P&L operations, inventory, talent, revenue growth, and customer relations for over 250 stores. Key responsibilities include defining and executing strategic plans aligned with revenue objectives. Directing and leading 18 District Managers and their teams (over employees total) to manage daily operations for profit maximization and expense minimization. Collaborated with various departments to optimize inventory, shipments, and merchandising. Implemented training programs to improve staff and leadership capabilities.

Education

• The University of North Carolina at Chapel Hill

  Business Administration and Management, General

• Texas Tech University

  Associate of Arts and Sciences - AAS, Business, Management, Marketing, and Related Support Services

  1993 — 1997