James Read
Senior Manager, Business Design @EE
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WORK HISTORY
Senior Manager, Business Design @EE
Bristol, GB
Managing a team of Business Analysts to deliver complex and transformational change across the EE Consumer business.
EDUCATION
Grenoble Ecole de Management
Business Diploma, Business Management
Newcastle University
BA Hons International Business Management (French), Management, French
Calday Grange Grammar School
High School
University of Sunderland
Postgraduate Diploma in Applied Sales mgt, Sales & Marketing, Change Mgt, Organisational Performance
SKILLS
ABOUT JAMES READ
15 years experience delivering new technologies, products and services into the Consumer and Enterprise Telecommunications markets with a focus on customer experience design and digital transformation. Currently leading a Business Design team in EE. Experience: Telecommunications, CX & Service Design, Business Analysis, CRM & Digital Transformation, RPA, Change Management, Business Improvement, Customer Service & Contact Centre Operations, Lean 6 Sigma, Process Architecture.
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