James Rawlins

WORK HISTORY

EDUCATION

SKILLS

ABOUT JAMES RAWLINS

An accomplished executive leader in IT operations and digital transformation, focusing on key achievements, responsibilities, and areas of expertise.1. Executive Leadership: Demonstrated ability to lead high-performing teams and drive strategic initiatives to achieve business objectives.2. Cloud-First Strategy: Successfully implemented a \"Cloud first\" strategy, facilitating smooth transitions to cloud infrastructure and enabling robust remote working capabilities. Successfully completed digital transformation project from on premise to Azure/M365.3. Innovative Technology Solutions: Proven track record of implementing innovative technology solutions to enhance organizational efficiency and ensure compliance with industry standards and regulations.4. IT Service Management: Expertise in managing comprehensive IT service management models and leading complex IT projects aligned with business goals.5. Stakeholder Relations: Instrumental in fostering strong stakeholder relationships and negotiating vendor contracts while maintaining fiscal discipline.6. Continuous Improvement: Committed to continuous service improvement and championing modernization initiatives delivering tangible benefits such as collaboration, cost optimization, and security.7. Professional Experience: Detailed experience as Director of Service Delivery & IT Operations at Tysers Insurance brokers, including achievements, responsibilities, and contributions to strategic initiatives.8. Achievements and Initiatives: Highlights of achievements at Tysers including cost reductions, technology strategy implementation, cloud migration, vendor contract renegotiation, policy implementations, and cybersecurity enhancements.