James Porter
Operations Management / Customer Service / Training & Technical Assistance / Sales / People Management & Development
- Role
- Operations Manager at Jostens
- Location
- Minneapolis, MN, US
- LinkedIn followers
- 500 followers
About James Porter
Dynamic and versatile management professional with knowledge and expertise in…
Experience
Operations Manager
Mar 2023 — Present · Eagan, MN, US
JostensPIX is a game changing School Picture Day experience that is significantly easier for schools to manage and smoother and more affordable for parents to utilize- Operations Manager for the Eastern region of the United States- Manages a team of Operations Coordinators who plan and execute school picture days, ID\'s and other services for over 850 schools that generate multimillion dollars in sales- Collaborates with field staff, sales and digital fulfillment teams to provide outstanding customer service and operational excellence to the customers from beginning to end of school picture day experience- Develops, implements and trains team on customer service and sales techniques to dynamically grow the business- Analyzes current business model and practices to implement change for a more streamlined and efficient work day.
Education
University of Delaware
Bachelor of Arts - BA
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