James R
Senior IT Program Director Enterprise Transformation Geico @GEICO
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WORK HISTORY
Senior IT Program Director Enterprise Transformation Geico @GEICO
Senior IT Program Director (Full Stack PM - Wing to Wing Execution)SAFe® 4,5,6 Agilist | CSM®|A-CSM®|CSPO®|A-CSPO®| Test Automation/Test-DevOps Champion and Agile Coach• Lead Release Management and Testing Programs to ensure quality of delivery throughout GEICO.• Lead cross cutting teams across nearly every domain within the Tech organization.• Ensure Senior Leadership is apprised of the status of top programs.(SLT/ELT report out)• High visibility working with entire Executive Level Staff in Tech and Business stakeholders.• Identify critical gaps, benchmarking, and proposals given to ensure compliance is enforced.• Implemented transformation efforts to provide system reliability, production readiness, incident response/postmortems, observability, monitoring CI/CD automation oversight to GEICO’s 2 Billion dollar program. • Lead complex Transformation efforts across Enterprise with regards to Change Management, Tooling, Metrics, Release Management, Systems/Environments, Developer Experience, and Testing to guarantee a quality roadmap across GEICO.• Direct teams spanning various domains within the Tech organization to cover the horizontal communication and adoption of process and best of breed solutions.• Re-introduced and championed teams across the enterprise to oversee Release Management and Change Management processes as part of transformation efforts.• Delivered proposals to Senior Leadership Teams that put in place new late add processes to ensure quality and future proof compliance.• Stood up Incident Management function for SREs to cover UAT environments the same as Production to ensure quality uptime for testers.• Chief liaison between Tech and Business on the company’s largest program delivery of Y2024/2025.
EDUCATION
Eastern Kentucky University
Bachelor of Business Administration - BBA, Computer Information Systems
ABOUT JAMES R
Full Stack Program Leader | End-to-End Execution | Technical Strategist. I bridge the gap between business vision and technical delivery. From requirements through warranty, I lead programs wing-to-wing — partnering with stakeholders to put initiatives on the rails and drive them to completion. I was performing the Release Train Engineer (RTE) role before SAFe made it mainstream.Program & Portfolio LeadershipI manage large-scale, enterprise-level programs spanning multiple projects, distributed teams (100+), and global workforces across the U.S, Europe, and Asia. Technical Acumen That Goes Beyond the Slide Deck I don\'t just talk technology — I\'ve been hands-on building Bamboo CI/CD pipelines, automating deployments, and championing DevOps, TestOps, test automation, and Agile/SCRUM practices across the enterprise. I speak the language of every platform because I\'ve worked on them.SAFe & Agile at ScaleConduct and coordinate Program Increment (PI) planning in SAFe-adopted organizationsCoach and support teams in SCRUM at Scale, Agile best practices, and continuous improvementStrategic Execution I transform strategic plans into workable solutions — then benchmark performance against key operational targets. Whether it\'s building a DevOps capability from scratch or optimizing an existing delivery pipeline, I drive measurable outcomes.Emerging Technology & Delivery Track RecordDevOps/TestOps & CI/CD: Git, Bamboo, Bitbucket, Control-MTest Automation (SOA & ETL): Rational Integration Tester, Data Validation OptionService Virtualization: Rational Integration Tester (RIT)Data Virtualization & Masking: DelphixTDD & Code Quality: JUnit, code optimization practicesTest Data Provisioning, Virtual Servers, Hands-Free AutomationCompliance & Regulated Environments Deep experience in Healthcare, CMMi (audit/compliance for Commercial & Military), SOX, and HITRUST.Vendors Led: Accenture, Deloitte, Infosys, Cognizant, USTTeams Led: DWBI, ETL, ECM, Client/Server Apps, Mainframe, SOA, Electronic File Feed, EDWard, MF Reports, Data Migration, Mobile, WebFunctions Led: QA, BA, Dev, PM, and large cross-functional test teamsCore Competencies Requirements gathering · JAD sessions · RFIs/RFPs · Scorecards · NDAs · ROI analysis · Budget & resource planning · Onboarding & kickoffs · Infographics & executive reporting · Metrics-driven deliveryHolistic Mindset I provide end-to-end impact analysis of technical architecture and serve as a trusted advisor across all phases of the delivery lifecycle. My background spans QA, BA, PM, and Development.
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