James Prendergast
Tech-Savvy | Customer Success | Driving Scalable Solutions
- Role
- Client Experience Manager at Softrim
- Location
- Plainfield, IL, US
- LinkedIn followers
- 500 followers
About James Prendergast
With decades of experience in customer service and leadership, I have dedicated my career to enhancing client experiences, building strong teams, and driving operational excellence. My journey has been marked by a commitment to understanding and addressing client needs, fostering a culture of continuous improvement, and leading by example.As a tech enthusiast, I am particularly passionate about merging customer service with digital transformation. I firmly believe that by leveraging cutting-edge technology we can revolutionize the way we interact with each other and the world around us.
Experience
Client Experience Manager
Feb 2026 — Present
Education
Western Illinois University
Bachelor, Law Enforcement and Justice Administration
2005 — 2009
Southern New Hampshire University
Master of Science (MS), Information Technology
2015 — 2017
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