James Powell
Operations Manager @Cognita Schools
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WORK HISTORY
Operations Manager @Cognita Schools
EDUCATION
University of East Anglia
Bachelor of Laws (LLB)
Aarhus University
European Legal Systems
ABOUT JAMES POWELL
As Operations Manager, my focus centers on optimizing processes, implementing strategic improvements, and driving change management initiatives to enhance performance and efficiency. I have utilised my experience of simplifying processes, delivering change at pace and consistently delivering and exceeding key performance indicators. This has been evidenced in positive NPS feedback from customers and employees, transformation of site facilities, rationalisation of processes, removal of task whilst maintaining key EBITDA performance. I have led exciting change projects including the refit and upgrade of existing facilities, expansion of a thriving nursery setting. The enhancement of facilities has again been evidenced in NPS and parent feedback, along with growth in EBITDA.My role facilitates the excellent education team in my setting to provide outstanding (Most recent ISI inspection) education, most recently being runner up in the ISI Junior School of the Year award 2024/2025.
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