James Player

About James Player

Responsible for all commercial data products including switched ethernet (layer 2 VPNs), MPLS (layer 3 VPNs), SD-WAN, CoS, QoS, DDOS, SLA\'s, Internet, and failover. Using multiple delivery methods, dark fiber (wave), type 1 fiber (on-net), type2 (3rd party), ethernet over copper, and LTE. Work with NOC on proactive monitoring and notification. Work with IT on integrated customer portals. Work with Engineering on Advanced Services. Work with Sales, marketing, and OSP (outside plant Engineering) on fiber builds. Work with strategic engineering on MEF and NSO (Cisco automation) implementation and testing.

Experience

1. Sr Principal Product Manager Sd-wan Sase Sse (Network & Security)

   Uniti Group Inc.

   Mar 2019 — Present · Roseville, CA, US

   Responsible for SD-WAN product management life cycle with a focus on network security with Fortinet and SASE / SSE with Cato Networks. Successfully orchestrated the launch of three major products. Most recently expanded our reach internationally to over 200 countries. Constant collaborative efforts across core teams including systems, customer support, sales, and engineering to develop process efficiencies. Partnered with marketing to lead campaigns, webinars, trainings, and press releases. Met with industry analysts on product positioning. Continued planning for product improvements and digital portal experience based on customer feedback. Provided documentation of business cases, product requirements, forecasts, and supporting collateral, We use an agile method to plan, execute, and evaluate feature prioritization on an aggressive roadmap.

Education

• The University of Kansas

  Computer Science

  1990 — 1992

• Johnson County Community College

  Associate of Arts and Sciences - AAS, Computer Systems Networking and Telecommunications

Skills

• Tdm
• Broadband
• Video Over Ip
• Switches
• Fiber Optics
• Networking
• Network Architecture
• Ip
• Network Engineering
• Network Design
• Mobile Devices
• Computer Network Operations
• Iptv
• Cloud Computing
• Sip
• Telephony
• Qos
• Strategy
• Management
• Telecommunications
• Product Engineering
• Voice Over Ip (Voip)
• Cisco Technologies
• Ethernet
• T1
• Leadership
• Voip
• Data Center
• Dsl
• Mpls
• Wireless Technologies
• Wireless
• Session Initiation Protocol (Sip)
• Migration Projects
• Testing
• Project Management
• Unified Communications
• Tcp/Ip
• Optical Fiber
• Troubleshooting