James Pearson
- Role
- Senior Enterprise Customer Success Manager at SailPoint
- Location
- Salt Lake City, UT, US
- LinkedIn followers
- 500 followers
Experience
Senior Enterprise Customer Success Manager
Jul 2023 — Present
Skills
- Crm
- Customer Service
- Customer Satisfaction
- Cloud Applications
- Contact Centers
- Bpo
- Leadership
- Account Management
- Professional Services
- Vendor Management
- Outsourcing
- Sales
- Strategy
- Cloud-Based
- Team Leadership
- Software as a Service (Saas)
- Management
- Call Center
- Customer Retention
- Software Implementation
- Change Management
- Strategic Planning
- Microsoft Excel
- Customer Relationship Management (Crm)
- Call Centers
- Team Management
- Project Management
- Troubleshooting
- Ivr
- Time Management
- Cloud Computing
- Customer Experience
- Project Planning
- Team Building
- Business Process Improvement
- Salesforce.com
- Business Requirements
- Analysis
- Acd Management
- Business Development
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