James Patton

Seasoned Leader | Operations Specialist | Project Management Professional®

Role: Manager- Strategy Deployment at American Express
Location: Jacksonville, FL, US
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About James Patton

Operations and project leader specializing in operations enablement and strategy deployment to drive consistent, high-quality execution- Skilled at improving team performance, building scalable processes, and aligning cross-functional stakeholders to deliver business outcomes.

Experience

Manager- Strategy Deployment
American Express
Nov 2022 — Present

Education

Westminster University
bachelors, Psychology/ Business
2004 — 2009

Skills

Coaching
Contact Centers
Strategy
Employee Relations
Leadership Development
Customer Satisfaction
Customer Retention
Customer Service
Vendor Management
Team Leadership
Call Centers
Leadership
Customer Experience
Mbti
Team Building
Management
Process Improvement
Banking
Call Center
Credit Cards
Team Management
Performance Management
Crm
Business Strategy

Contact information

Verified work emails, personal emails, and direct dials — unlocked in one click.

Work email
j••••••••@aexp.com
Personal email
•••••@•••••.com
Direct dial
+19•••••••14

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Current company

American Express

Financial Services · 10K employees · World Financial Center, 200 Vesey Street, New York, NY, 10285, US

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together. Learn more about us at: https://www.americanexpress.com/careers https://www.americanexpress.com/ https://www.facebook.com/AmericanExpressUS https://www.instagram.com/americanexpress/ https://twitter.com/americanexpress https://www.youtube.com/user/AmericanExpress See our community guidelines at: https://www.americanexpress.com/en-us/company/community-guidelines/ If you have a customer service issue or question, please visit www.americanexpress.com/contactus

americanexpress.com

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About James Patton

Experience

Manager- Strategy Deployment

Education

Westminster University

Skills

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