James Ofczarzak

RevOps | CS Ops | AI-Driven Customer Success

Role
Customer Success Operations Manager at Hireology
Location
Austin, TX, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About James Ofczarzak

Building modern CS Ops—turning customer data into signals → workflows → and growth. Exploring how AI (Claude in particular) reshapes how Customer Success operates at scale.

Experience

  1. Customer Success Operations Manager

    Hireology

    Oct 2023 — Present · Austin, TX, US

Education

  • Western Illinois University

    Bachelor's Degree, Spanish

    2004 — 2008

Skills

  • Tutoring
  • Teaching
  • International Education
  • English as a Second Language (Esl)
  • Crm
  • Employee Training
  • Non-Profits
  • Community Outreach
  • Nonprofits
  • Communication
  • Intercultural Communication
  • Training & Development
  • Channel Partners
  • Cross-Functional Collaborations
  • Spanish
  • Teaching English as a Second Language
  • Volunteer Management
  • Youth Development
  • Customer Service
  • Social Media
  • Esl
  • Event Planning

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James Ofczarzak — Customer Success Operations Manager at Hireology in Austin, TX, US | Unifers