James Norris

About James Norris

A self-motivated and highly successful individual with over several years Sales experience, the majority of which in Business Development roles. An adaptable and responsible person who enjoys working in a team environment but also independently where required. A reliable individual used to delivering results whilst under pressure, able to use own initiative. Has strong negotiating and problem solving skills combined with a high level of customer service excellence that achieves objectives, targets and deadlines set. Enjoys challenges and is highly motivated with an eye for detail ensuring all work undertaken exceeds expectations. Practice a consultative approach in strategic planning and developing recommendations for Unified Communications and Customer Experience architectures. I have a proven history of high performance, cultivating successful client relationships that have delivered complex solutions with measurable business benefits to customers. Experienced in managing multiple client accounts, sales qualification, market development, product presentation, and sales closure across multiple verticals. Specialties • Consultation • Account Development & Strategy • Brand Growth & Recognition • Cloud Transformation (infrastructure & data management in a hybrid world) • Customer Experience (customer loyalty, operational efficiency, & growth) • Unified Communications Design & Integration • Managed Services • Enterprise Networking & Data Center • Cybersecurity • Wireless & Mobility

Experience

1. National Account Manager

   C1

   Dec 2012 — Present

   Strategic consulting and business development for National Accounts

Education

• Winthrop University

  B.S.