James Noon

Client Relationship Director @QA Ltd

Manchester, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2025 — Present

Client Relationship Director @QA Ltd

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As a Client Relationship Director I specialize in building and nurturing long-term partnerships that drive mutual success. My role focuses on understanding client needs, aligning solutions with strategic objectives and ensuring exceptional service delivery. I oversee key accounts and collaborate cross-functionally to deliver value and foster trust.

EDUCATION

N/A

Chartered Insurance Loss Adjusting (CILA)

Cert CII, CH1 – Introduction to the insurance industry

N/A

Chartered Insurance Institute

Cert CII, Insurance, legal and regulatory, IF4 – Insurance claims handling process & IF9 – Customer Service in

N/A

Chartered Insurance Institute

Dip CII, M85/P85 Claims Practice

2018 — 2018

Shaw Academy

Leadership & Management

ABOUT JAMES NOON

I’m a customer success and relationship leader with a passion for learner-centric experiences and strategic client engagement. Over the last 15+ years, I’ve worked at the intersection of learning, tech and SaaS-driven models and have been behind developing customer journeys that drive adoption, retention and real value. I am proud of my ability to connect deeply with clients, advocate for their needs, and translate insights into powerful, scalable strategies that shape programmes, solutions and service delivery.I’ve led high-performing teams, designed bespoke account plans, and championed change initiatives that position the customer at the center of every decision. I bring energy, empathy and execution into every aspect of the client experience.

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James Noon — Client Relationship Director at QA Ltd in Manchester, GB | Unifers