James Alvarez
Sr Executive - Chief Information Officer
- Role
- Global Chief Information Officer at Aristocrat
- Location
- Las Vegas, NV, US
- LinkedIn followers
- 500 followers
About James Alvarez
Technology executive with a strong track record of leading digital transformation and…
Experience
Global Chief Information Officer
Sep 2017 — Present · Las Vegas, NV, US
Leads Aristocrat’s global enterprise technology function across multiple continents, reporting directly to the CEO and serving as a member of the executive leadership team. Oversees IT strategy, digital transformation, enterprise applications, cybersecurity, infrastructure, service desk operations, and enterprise architecture. Drives technology performance and innovation in support of global gaming and mobile game divisions.• : Architected and executed a comprehensive global transformation strategy, modernizing infrastructure, replacing legacy systems, and consolidating fragmented IT teams.• : Improved key service metrics including uptime, SLA adherence, and customer satisfaction through system modernization and ITSM enhancements.• & : Directed technology due diligence and seamless integration for five strategic acquisitions, maintaining business continuity and unlocking value across operations.• : Chaired the enterprise AI governance council, introducing governance frameworks and implementing innovations such as Agentic AI for service desks and enterprise-level AI platforms.• : Orchestrated deployment of global application platforms including Dynamics365, Salesforce, Workday, ServiceNow, and Atlassian suite, increasing scalability and alignment with business growth.• : Designed and led a multi-year cybersecurity roadmap, enhancing enterprise defense, incident response capabilities, and overall risk posture.• & : Developed a cloud-first data strategy using Google Cloud Platform to enhance big data analytics, enabling improved business intelligence and data-driven decision making.
Education
DeVry University
B.S.
The University of Chicago Booth School of Business
MBA
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