James Mosley

Loan Specialist @KeyBank

Brooklyn, OH, US

Perform accurate and timely loan transactions including account research and loan maintenance, posting payments and payoffs, DDA deposits using APA system.•Process accurate and timely recovery payments housed on the recovery systems•Process new loan funding’s with strict adherence to proper procedures and segregation of duties.•Balance general ledger entries to minimize account outages and work with the Accounting department to correct discrepancies in a timely manner.•Perform careful and timely review of various reports to alleviate potential customer impact issues and to ensure system integrity. Take appropriate action to address issues.•Research requests to a logical conclusion and execute remedial action. Communicate to the requester the results of research and resolution of the problem effectively and timely.•Actively seek opportunities to improve process efficiency, quality and the client experience. Communicate ideas appropriately to effect real change.•Provides world class customer service to internal and external customers through total adherence to the Key Values and Key Difference concepts•Identify major and minor issues/problems and communicate to appropriate management•Assist other team members with daily workload to ensure timely completion and achievement of work team assignments.•Actively pursue development of self to better support team and future advancement.•Meet goals as stated•Other duties as assigned•Ability to work over time based on job needs

University of Phoenix Beachwood OH

Bachelor's degree, Accounting

University of Phoenix Beachwood OH

Master of Business Administration (MBA), Accounting and Finance