James Moses

About James Moses

Behavioral health operations leader with over 12 years of experience improving performance in high-acuity community treatment programs serving children, adolescents, and adults. My background combines strong clinical foundations with operational leadership, including program oversight, workforce development, utilization management, and financial accountability.As Program Director for an Intensive In-Home service line, I assumed responsibility for a program experiencing sustained financial losses and operational instability. Through staffing stabilization, performance monitoring, authorization oversight, and strengthened supervision structures, I led a structured turnaround that restored program profitability and improved service consistency.My understanding of level-of-care decision-making and crisis system flow was developed through earlier clinical and community-based roles and later complemented by experience in inpatient psychiatric settings, providing additional perspective on cross-continuum coordination and system pressures.I am motivated by opportunities to help organizations improve access to care, enhance team performance, and align clinical services with sustainable operational strategy.MSW – University of North Carolina at Chapel HillBSW – University of North Carolina at Greensboro

Experience

1. Clinical Therapist

   Cone Health

   Sep 2024 — Present · Greensboro, NC, US

   Provide outpatient psychotherapy and behavioral health care coordination for individuals and families experiencing mental health and substance use challenges within an integrated health system environment.• Conduct comprehensive psychosocial assessments and develop individualized treatment plans aligned with presenting clinical needs• Deliver evidence-informed psychotherapy to support symptom stabilization, functional improvement, and recovery engagement• Coordinate with medical providers and interdisciplinary teams to support continuity of care and appropriate service utilization• Monitor treatment progress and adjust interventions based on clinical response and evolving psychosocial factors• Support crisis stabilization and referral planning when higher levels of care are indicated

Education

• The University of North Carolina at Chapel Hill

  Master’s Degree, Social Work

  2014 — 2015

• University of North Carolina at Greensboro

  Bachelor’s Degree, Social Work

  2008 — 2014