James McShinsky

About James McShinsky

Technical Product Manager leveraging linguistics & AI to build smarter products. I turn visionary ideas into reality, from AI-powered tools that save veterinary doctors 10-15 hours of work a week to EdTech platforms that seamlessly roster millions of students. With a background in language data and product management, I bridge the gap between cutting-edge technology and user needs.🤖 AI Innovation: At VCA, spearheaded the launch of an AI-driven medical scribe used by 500+ veterinarians, freeing up 2 hours per doctor per day for patient care and unlocking $80 million+ in additional revenue. Product Growth: At Imagine Learning, led the merger of 3 product lines into one rostering platform, improving customer retention and reducing operational costs. Process Optimization: Streamlined annual client onboarding through better data tools and customer training.My core skills include product roadmap strategy, cross-functional team leadership (Engineering, UX, Marketing), and data-driven decision making. I’m fluent in Agile/Scrum and love translating customer voice into features. Whether it’s improving K-12 learning outcomes or deploying AI in healthcare, I’m passionate about technology that empowers people.When I’m not building products, you might find me outdoors, 3D printing, playing games, or dancing with my kids. Whether you’re curious about AI-driven products, rapid prototyping, or the magic of language data, let’s connect and explore what’s next!

Experience

1. Senior Technical Product Manager

   VCA Animal Hospitals

   Sep 2023 — Present

   Launched Scribe AI, an end-to-end, audio-driven transcription & structuring platform built on OpenAI and Whisper, automatically segmenting outputs into practice-management–ready sections.Saved 10–15 hours per doctor each week, unlocking over $80 M in incremental annual revenue.Led a cross-functional team (engineering, design, QA, support) through complex, high-ambiguity integrations to meet stringent medical-grade accuracy requirements.Aligned stakeholders across Product, Medical Ops, and IT by rapidly iterating on real-time clinician feedback.Scaled VCA Scribe to 500+ doctors, reducing note-writing time by ~2 hours per day and boosting veterinarian retention and satisfaction.Drove NLP enhancements to achieve 99 % transcription accuracy and intelligent section segmentation, further elevating clinical usability.

Education

• Brigham Young University

  Bachelor of Arts - BA

  2012 — 2019

• Alta High School

  Diploma

  2006 — 2009

• Brigham Young University

  Bachelor of Arts - BA

  2012 — 2019

Skills

• Microsoft Word
• Team Leadership
• Teamwork
• Social Media
• Leadership
• Teaching
• Time Management
• Marketing
• Training
• Event Management
• Public Speaking
• Customer Service
• Management
• Team Building
• Event Planning
• Microsoft Office
• Sales
• Data Analysis
• Powerpoint
• Microsoft Excel
• Spanish
• Social Networking
• Social Media Marketing