James Mawby

Compliance & Business Support @Igloo Staffing Solutions

Hinckley, GB

Lead the Compliance & Business Support team, ensuring smooth operational processes across departments.• Conduct new hire inductions and training, covering company policies, procedures, and CRM systems.• Part of a team of 4 that produced a tender for a large port management company, this involved two presentations to members of their board and their senior management team.• Oversaw two Employment Agency Standards Inspectorate (EAS) inspections, receiving praise for exceeding compliance standards.• Managed client audits, with successful results leading to increased business opportunities.• Implemented and maintained time and attendance systems, including nationwide unit installations.• Developed and managed social media presence, handling marketing campaigns and recruitment advertisements.• Designed company marketing materials, including sales leaflets, banners, and brochures.• Worked with website designer to create a new company website, integrating an e-signature portal for internal use, this e-portal I now manage daily making the company a saving more than per year. This portal has also meant savings on stationary as it has allowed the company to make the onboarding process paperless.• Acted as the primary contact for employees during the COVID-19 pandemic, providing updates, managing a blog, and assisting with the furlough payment process.• Assisted in payroll processing during high-demand periods, including Christmas and Bank Holidays.• Played a key role in two office relocations, ensuring smooth IT setup in collaboration with external partners.• Supported remote work setup for employees, troubleshooting connectivity and ensuring access to the remote desktop server.• Provided on-site support for office rentals, including maintenance tasks like handling water leaks and repairs.

HIT Training

Level 3, Hospitality, Supervision & Leadership, Hospitality Administration/Management

North Warwickshire and South Leicestershire College

Level 2 Certificate, Understanding Autism

De Montfort University

Hnd, Computing

HIT Training

TAQA Level 3, In Assessment of Learning

HIT Training

NVQ Level 2, In Team Leading

North Warwickshire & Hinckley College

AVCE B/C, Computing

Leicestershire & Rutland CFA

FA Level 2 Certificate, In Coaching Football

John Cleveland College

GCSE Grade C, Maths, English, English Literature, RE, Design & Technology, Business Studies