James Marshall
Associate Supply Chain Director @HelloFresh
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WORK HISTORY
Associate Supply Chain Director @HelloFresh
Global Operations Leadership: Directing procurement and supply chain operations for a market-leading food supply chain, leading a large cross-functional team across Europe and APAC.Service Level Transformation: Spearheaded global initiatives to overhaul On Time and In Full (OTIF) performance, significantly improving service reliability and reducing operational friction.Global Process Standardization: Built a centralized Shared Service Centre of 60+ staff for procurement and supply chain operations, standardizing workflows across multiple countries to drive organizational efficiency.Supplier Engagement & Tech Integration: Launched digital supplier performance frameworks and automated recovery tools to improve transparency and long-term partnership roadmaps.Strategic Alignment: Collaborated with group-level stakeholders to execute centralized supply chain strategies that balance commercial growth with operational resilience.
EDUCATION
University of York
Master of Arts (MA), Politics, Philosophy and Economics
University of York
Master's degree
SKILLS
ABOUT JAMES MARSHALL
Strategic Supply Chain & Procurement Director with 18 years of experience scaling operations for global food and retail brands. Expert in centralising functions, optimising supply chains, and driving commercial discipline through data-led decision-making. Proven track record in leading large, cross-functional teams across the UK, Europe, and Australia to deliver operational resilience and exceptional customer experiences.
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