James Malito

WORK HISTORY

EDUCATION

ABOUT JAMES MALITO

I am an extremely passionate hospitality school graduate with experience in luxury resorts, restaurants, hotels, health clubs, & more. I aspire to become a General Manager of a luxurious, prestigious resort. Therefore, I want to have broad experience in every aspect of the industry. In May 2025, I graduated with a Bachelor\'s Degree in Hotel & Restaurant Management and a certificate in Hotel Management from Northern Arizona University.Whether it be a small coffee shop, room resort in a vacation destination, prestigious restaurant, or bustling theme park, I guarantee a positive impact will be left on every property I work at and every team I manage. Constantly hungry to learn more ways to both create lifelong memories & drive revenue, I live to deliver top-notch hospitality that guests will remember forever. A few accomplishments & highlights of my hospitality experience throughout the years- Received the Gold Axe award through NAU, given for outstanding work in the classroom & through leadership experience, service, & extra-curricular activities - only given to the top 1% of the senior graduating class- Created a 30+ page thorough marketing plan for a resort- Designed a training schedule for a high-end restaurant\'s bussers & expeditors- Recognized multiple times on feedback surveys for going above and beyond service expectations during my time at Walt Disney World- Received a certification in Disney Hospitality from The Walt Disney Company- Ran NAU\'s Family Weekend Casino Night fundraiser, breaking attendance and revenue records - Became a Certified Food Protection Manager through ServSafe- Became a Certified Beer Server through the Cicerone Certification Program- Founder & previous president of my high school\'s first culinary club- First president of the NAU HRM Taste & Toast Society, a club meant to teach hospitality students about beverages and beverage management- First treasurer of the NAU Gastronomy Club, a club meant to teach all NAU students about cooking, food management, & life in the kitchen- Elected General Manager by my peers for a pop-up restaurant serving faculty members Italian cuisine- Held 8 positions in 4 years for my fraternity, with my work as Recruitment Chairman being recognized by our headquarters for increasing our manpower by 25% in only one year- Received 6 business management & marketing certificates- Received 4 NAU Career Fair \"Best of the Best\" awards from 4 different