James Vandegriff
- Role
- Principle Escalation Manager at Pegasystems
- Location
- Fort Collins, CO, US
- LinkedIn followers
- 500 followers
About James Vandegriff
With over 20 years of experience in managing technical escalations, I am a principle…
Experience
Principle Escalation Manager
Aug 2021 — Present
Education
University of Phoenix
Bachelor of Business Administration - BBA, Business Administration and Management, General
University of Phoenix
Computer and Information Sciences and Support Services
2010
Kepner Tregoe
Analytical Troubleshooting (ATS)
2019 — 2019
University of Phoenix
Certificate, Business Analytics
2022 — 2023
University of Phoenix
Bachelor's degree, Business/Business Analytics
2020 — 2023
Skills
- Data Center
- Disaster Recovery
- Cloud Computing
- Storage
- IT Strategy
- Itil
- Project Management
- Professional Services
- Information Technology
- Managed Services
- IT Management
- Vendor Management
- Business Analysis
- Service Delivery
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