James M. Murphy

About James M. Murphy

I am a seasoned Supply Chain and Operations Executive with over 30 years of experience driving efficiency and performance across global markets. My expertise lies in optimizing supply chain processes, reducing costs, and enhancing productivity through data-driven strategies and innovative solutions. With a proven track record in strategic planning, operational excellence, and continuous improvement, I have successfully led cross-functional teams and implemented initiatives that align with corporate objectives and deliver measurable results.My international experience spans Europe, Asia Pacific, Latin America, and North America, where I have effectively managed complex supply chains and logistics operations. I excel in leveraging market insights and advanced analytics to streamline processes, improve service levels, and achieve significant cost savings.Core Competencies:• Strategic Planning & Operational Excellence• International Business & Cross-Cultural Leadership• Continuous Improvement & Data Analytics• Supply Chain Optimization & Network Optimization• Global Team Leadership & Relationship Building• Program Implementation & Business Case Management• Tool Formation & Logistics Strategies• Model Development & Financial Analysis• KPIs & Benchmarking & Regulatory ComplianceI am committed to driving operational efficiency and creating value through strategic leadership and innovative problem-solving. My goal is to enhance supply chain performance and support sustainable growth for organizations on a global scale.

Experience

1. Director, Global Supply Chain & Client Operations

   Kuehne+Nagel

   Jan 2019 — Present · Pittsburgh, PA, US

   Business Manager (internal title)I am accountable for the financial performance, operational outcomes, and long‑term sustainability of a global enterprise account operating in a complex commercial environment.I own the tradeoffs between pricing, service levels, and resource allocation, with responsibility for contract execution, renewal outcomes, and overall account performance. The role requires continuous alignment between client expectations, service delivery, and a commercially viable operating model.My remit includes designing and evolving the operating model supporting the account, leading multi‑year transformation initiatives across planning, inventory, and fulfillment, and aligning internal teams and resources to deliver consistent client outcomes while sustaining Kuehne + Nagel profitability.

Education

• Haslam College of Business at the University of Tennessee

  Master of Business Administration - MBA, Logistics and Supply Chain Management

• Mississippi State University

  Bachelor of Science - BS, Finance and Accounting

Skills

• Problem Solving
• Operations Management
• Supply Chain Optimization
• Data Analysis
• Six Sigma
• Customer Service
• Manufacturing
• International Logistics
• Microsoft Excel
• Business Process Improvement
• Excel
• Cross-Functional Team Leadership
• Logistics
• Management
• Sap
• Program Management
• Supply Chain Management
• Strategic Sourcing
• Supply Chain
• Consulting
• Microsoft Office
• Financial Analysis
• Global Cross-Functional Team Leadership
• Business Process Re-Engineering
• Project Management
• Leadership
• Forecasting
• Strategic Planning
• Process Improvement
• Logistics Management
• Erp