James Kauffman

About James Kauffman

My dream job: I\'ve spent the last five years creating intelligent automations and I…

Experience

1. Senior Technical Business Analyst

   ECCO Select

   Jun 2024 — Present · North Kansas City, MO, US

   Established the Robotic Process Automation (RPA) product line at ElevatePFS including all operating procedures, templates, and development standards for the application development team.• Acted as a liaison and product champion with Business Operations, IT, and other key stakeholders for all efforts impacting eight different web and RPA applications.• Developed and maintained a prioritized product roadmap that aligns with the business strategy and results in a product strategy for current and future years.• Managed the various work intake processes, accounting for product work efforts (support, incident management, bugs, security vulnerabilities, and new functionality).• Analyzed requirements and determined effort, cost, and value for new features and functionality facilitating approval to execute on multiple features across eight different enterprise applications.• Translated approved work and requirements into well-defined user stories for the product backlog with clear acceptance criteria as well as estimated effort and value.• Managed and prioritized the product backlog based on business value, risk, and dependencies with continuous communication and collaboration with key stakeholders.• Performed the scrum master role for the application development team while serving as the Product Owner, Business Analysts, and QA Analyst for eight different web and RPA applications.• Mentored and coached new product owners in user story creation, backlog refinement, and product management.• Prepared and provided executive-level status communications for review such as the Monthly Product Steering Committee, Weekly PMO, and Product Roadmap Review.• Monitored and provided status to IT Management and Operations Management for all work activities related to the enterprise applications within my product line.• Ensured all product releases were delivered to Production in accordance with all ElevatePFS SDLC Procedures.

Education

• Virginia Tech

  BS, Mathematics, Statistics Minor

Skills

• Scrum
• Business Analysis
• Quality Assurance
• Requirements Analysis
• Sdlc
• Software Development
• Agile Methodologies
• Software Documentation
• Sharepoint
• Process Improvement
• Testing
• Insurance
• Vendor Management
• Program Management
• Sql
• Analysis
• Cross-Functional Team Leadership
• Microsoft Office
• Data Analysis
• Windows
• Team Leadership
• Process Engineering
• Project Planning
• Access
• Project Portfolio Management
• Team Management
• Cpr Certified
• Triage
• Agile
• Product Management
• Team Building
• Xml
• Html
• .net
• Product Development
• Powerpoint
• Systems Analysis
• Business Requirements
• Agile Project Management
• Software Quality Assurance