James Jimmy Kappatos
Sr Customer Success Manager @Spiceworks Ziff Davis
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WORK HISTORY
Sr Customer Success Manager @Spiceworks Ziff Davis
US
EDUCATION
Lasell University
Bachelor's degree, Communications Public Relations
ABOUT JAMES JIMMY KAPPATOS
HUMAN-FIRST CUSTOMER SUCCESSResults-driven SaaS professional focused on turning client relationships into revenue-generating partnerships through a human-first approach. Passionate about maximizing customer value, building trust through performance, and driving growth. Skilled in risk management, collaboration, and SaaS strategy to support revenue and adoption goals. A dedicated traveler who values flexibility, meeting customers where they are, and providing tailored support. Bilingual in Greek, bringing cultural intelligence to global customer interactions.
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