James Kameen
Manager, Customer Success at CFM Partners, Inc.
- Role
- Help Desk Manager at Cfm Partners, Inc
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About James Kameen
Experienced sales professional and high achiever producing results individually and as…
Experience
Help Desk Manager
Feb 2019 — Present · Washington, DC, US
Customer Onboarding- communicate with clients seeking help using the LIMRA Anti-Money Laundering SaaS software;• Customer Support - write emails, handle live chats, and make phone calls to handle client issues;• Account Escalations - offer assistance and provide solutions to clients with a question or problem;• Customer Service - go above and beyond to make sure clients always receive the highest level of service;• Work on custom reports for CFM Partners to improve functionality
Education
Georgetown Law
Doctor of Law (JD)
1980 — 1984
University of Scranton
Bachelor of Science (BS), Political Science and Government
1976 — 1980
Skills
- Microsoft Excel
- Microsoft Word
- Customer Service
- Powerpoint
- English
- Windows
- Research
- Outlook
- Teaching
- Public Speaking
- Photoshop
- Html
- Microsoft Office
- Event Planning
- Social Networking
- Social Media Marketing
- Fitness
- Fitness Industry
- Health Club Management
- Member Retention
- Social Media
- Marketing
- Event Management
- Leadership
- Marketing Strategy
- Fundraising
- Sales
- Management
- Public Relations
- Community Outreach
- Strategic Planning
- Strategic Communications
- Nonprofits
- Team Building
- Marketing Communications
- Editing
- Advertising
- Account Management
- Business-to-Business (B2b)
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