James Kaing

Driving Global Business Planning, Innovation for Top-Tier Tech Companies | Managing Continuous Process Improvement for Large-Scale Programs with Billions of dollars of Impact

Role
Senior Business Operations Program Manager - Customer Service Security at Amazon
Location
Seattle, WA, US
LinkedIn followers
500 followers

About James Kaing

Facilitating Strategic Planning and Global Execution High-Impact, Large-Scale…

Experience

  1. Senior Business Operations Program Manager - Customer Service Security

    Amazon

    Jul 2025 — Present · Seattle, WA, US

Education

  • University of Washington - Michael G. Foster School of Business

    Business Information Systems

  • Peking University

    Mandarin Chinese Language Study

    2004 — 2005

Skills

  • Testing
  • Sharepoint
  • Project Management
  • User Acceptance Testing
  • E-Commerce
  • Saas
  • Microsoft Dynamics
  • Ssrs
  • Databases
  • Business Requirements
  • Sdlc
  • Program Management
  • Scrum
  • Agile Project Management
  • Product Management
  • Business Intelligence
  • Business Process Improvement
  • Agile Methodologies
  • Requirements Analysis
  • Data Analysis
  • Sql
  • Requirements Gathering
  • Project Portfolio Management
  • Business Analysis
  • Process Improvement
  • Analytics
  • Microsoft Sql Server
  • Cross-Functional Team Leadership
  • User Experience
  • Crm
  • Microsoft Crm
  • E-Commerce SEO
  • Vendor Management
  • Business Process
  • Consulting
  • Start-Ups

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James Kaing — Senior Business Operations Program Manager - Customer Service Security at Amazon in Seattle, WA, US | Unifers