James Johnson

Regional Technical Field Specialist Business Readiness & Transformation (Operations) @E.ON

Field Management• Responsible for mobilizing operational readiness for the E.ON Next business smart mandate delivery• Promoting a culture of positivity and continuous improvement• Collaborate with various areas of the business to help improve efficiency and performance• Identify initiatives for continuous improvement and work collaboratively with the change community to build our best practice framework and techniques• Cultivate effective industrial relations with workforce and TU representatives• Using Data to engage with the engineers to help improve and hit targets• Responsible for the delivery of multiple changes and new capability to the identified business areas• Ensure any new training is delivered and the engineer has signed the relevant documentation• Drive and develop team members, ensuring they maximise their potential• Achieving KPI’S whilst going above and beyond within Customer relations• Input, review and deliver tool box talks• Applying ongoing safety measures with updated Gas and Electrical regulations• Providing technical advice to the engineers• Problem solve any installations not operating correctly• Completion of complex technical installs• Active on the Standby rota• Investigate and document any Reg 31 situation/Gas escape• Maintain and refresh on current/new Solutions coming into the residential and SME markets• Monthly Audits on the engineers• Use of Word, Power point and Excel• Willing to Travel