James I.

About James I.

SUMMARYAs a seasoned Pre & Post post-sales solutions Architect, I bring a wealth of experience in technology sales leadership, strategic advisement, and customer-centric solutions delivery. My approach to tech sales leadership is rooted in a customer-centric philosophy, where I prioritize understanding my client\'s needs, challenges, and goals. By establishing trust and rapport, I have earned a reputation as a trusted advisor, known for my honesty, integrity, and straightforward communication. Whether it\'s guiding clients through complex technical challenges or recommending strategic solutions to drive business growth, I am dedicated to ensuring my clients\' success and IBM\'s achievements. My technical expertise spans a wide range of areas, including ECM solutions, networking, and storage systems. Leveraging my advanced technical proficiency, I have supported the manufacturing and global supply of ECM solutions, offering strategic advisement on leveraging cutting-edge technologies for optimal business outcomes. This expertise has been recognized through prestigious accolades such as the \"ECM Client Technical Professional of the Year,\" showcasing my commitment to excellence in delivering innovative solutions to my clients. Throughout my career, I have been consistently recognized for outstanding performance, including multiple years in the \"100% Club\" and \"Best of IBM\" awards. This recognition is a testament to my dedication to driving results and exceeding expectations for my clients and my organization. In my role as a Senior Pre & Post Sales Solutions Architect, I have played a key role in driving customer engagement and relationship development. By serving as the lead technical sales specialist for Fortune 500 accounts, I have provided comprehensive pre-sales and post-sales support, including Proof of Concept, client-facing demonstrations, solutions design, and sales presentations. Some of my most impactful projects include operational optimization initiatives, strategic account recovery efforts, and successful ECM migration projects. With a focus on customer-centricity, technical expertise, and strategic advisement, I am well-equipped to support my clients\' needs and contribute to their continued growth and success.Specialties: ECM, Content Services, Cloud Technologies, Technical Leadership, Business Operations, Resource and Capacity Planning, Systems Optimization, Hardware and Software Validation, Needs Identification, Account Management, Project Management, Client Training

Experience

1. Senior Director - Solution Consulting

   Viewpointe

   Oct 2023 — Present · US

   Founded in the early Viewpointe has become a trusted partner for leading U.S. financial institutions, acknowledged by its 17-year presence on the esteemed IDC FinTech 100 list.Viewpointe handles billions of documents for the world’s largest financial firms.

Education

• LaGuardia Community College

  Computer Programming

  1978 — 1981