James Holding
Shopify Commerce Platform Consultant @Finlay
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WORK HISTORY
Shopify Commerce Platform Consultant @Finlay
London, GB
Under contract with Finlay & Co. I led strategic reviews to enhance operational efficiencies and drive business growth. This involves the implementation of a new frontend, streamlining backend systems and optimising integrations across POS, Product, Sitemap, Navigation, CMS and SEO. By refining eCommerce strategies i\'ve helped achieve a 29% increase in conversion rate, 11% growth in gross sales, and notable improvements in AOV and total orders (when compared with the same period last year). Additionally, I manage the relationship and project tasks between their eCommerce agency; Multivitamin Studio, their SEO agency; Studio Hawk, and the cross-functional teams involved, ensuring timely project delivery. I continue to support in their long-term success.
EDUCATION
Uwic (University Of Wales Institute Cardiff)
Sports Management
SKILLS
ABOUT JAMES HOLDING
As the Head of Ecommerce and Chief Operating Officer at Multivitamin Studio, an award-winning digital product design and development agency, I built a dedicated ecommerce team of professionals across multiple studios, delivering ecommerce solutions for clients in various industries. I have over 10 years of experience in digital product builds, from concept to launch, using waterfall and agile methodologies.I am passionate about creating engaging and effective online experiences that drive customer loyalty and retention, leveraging my expertise in Shopify Plus and new business development. I also enjoy collaborating with highly motivated, organised, and creative individuals who share my vision and values. Aiming to grow Multivitamin Studio into an innovation leader in the ecommerce space, while delivering exceptional value and quality to our clients and partners.
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