James Hept

About James Hept

Driven business leader with a proven track record of success in marketing, product management, and global business strategy. Agile learner with an in-depth understanding of product marketing, customer engagement, portfolio strategy, competitive analysis, and market dynamics. Proven reputation for exceeding P&L expectations and leading/motivating multi-disciplinary teams. Experience in identifying business differentiators to drive strategic direction and market adoption. Thrives in both formal and informal leadership roles with a passion for collaboration and professional development. Demonstrated success in increasing shareholder value, entering new markets, establishing productive internal/external relationships, leading highly engaged teams, and developing future leaders. Successfully transitioned to the medical device industry; within 2 years gained extremely high-level of subject matter expertise and was asked to lead marketing activities for Stryker’s largest brand with global revenues exceeding $925 million. Outperformed every competitor from 20••••14 with market-leading growth and product performance (6% average YOY growth). Recognized with prestigious President’s Achievement Award for the creation and execution of unique, 1st-of-its-kind, direct-to-consumer advertising campaign, which resulted in unprecedented brand awareness and market growth. Launched industry first 3D printed biologic (cementless) knee replacement product and exceeded volume and revenue targets; ensuring balanced supply chain, clinical outcomes, manufacturing cost control, and higher profitability. Received highly competitive President’s Award for Customer Relationships for demonstrating unsurpassed level of customer engagement, which established the corporate standard for customer relationship management; trained global marketing and R&D teams on Voice of the Customer (VOC) standards.

Experience

1. Vice President, Marketing & Medical Education

   Stryker

   Nov 2022 — Present · Mahwah, NJ, US

   Responsible for leading the Global Portfolio Marketing, Downstream Marketing, Sales Enablement, Medical Education, and Alliance teams at Stryker Trauma.

Education

• Providence College

  Bachelor of Science (B.S.), Marketing

  1992 — 1996

• Fordham University

  Master of Business Administration (M.B.A.), Marketing & Finance

  2001 — 2005