James Harper

Vice President, Customer Care Leader Fraud Preventions @Barclays UK

Liverpool, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2024 — Present

Vice President, Customer Care Leader Fraud Preventions @Barclays UK

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Northampton, GB

EDUCATION

2010 — 2012

Myerscough College

NVQ, Rugby Studies

2016 — 2019

Anglia Ruskin University

Leadership & Management, International Business

SKILLS

Business StrategyAccount ManagementOnline AdvertisingFacebook MarketingMarketing CommunicationsTeam BuildingManagementSocial NetworkingSocial Media MeasurementSocial MediaLinkedin MarketingMarketingSalesOnline MarketingTrainingSocial Media MarketingNew Business DevelopmentLeadershipProgram ManagementEntrepreneurshipPerformance ManagementFinancial ServicesCustomer ServiceProject ManagementEvent ManagementOperational EfficiencyProject PlanningMarketing StrategyBankingStakeholder AnalysisRisk ManagementTeam ManagementCommunicationGoogle AnalyticsGoogle AdwordsEmail MarketingBusiness DevelopmentDigital MarketingStrategyRetail Banking

ABOUT JAMES HARPER

A passionate, customer focused, dynamic, motivated and professional individual with excellent interpersonal skills. A proven track record in the delivery of organisational goals, delivering and Implementing change, customer service management and business analysis. Focused, organised and a proactive colleague with considerable experience in customer service strategy, root cause analysis and achieving significant business results using initiative as part of a wider team.

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James Harper — Vice President, Customer Care Leader Fraud Preventions at Barclays UK in Liverpool, GB | Unifers