James Hampton
Director of Operations @BCD Meetings & Events
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WORK HISTORY
Director of Operations @BCD Meetings & Events
London, GB
EDUCATION
Sudbury upper school
Gcse
University of Surrey
Bsc , Media technology
SKILLS
ABOUT JAMES HAMPTON
With over 20 years in the travel and events industry, I’m highly skilled at bringing people together. As a senior team leader, I’m experienced in setting the stage for large-scale events to engage attendees and clients alike.I have leadership and management experience gained over more than 10 years in senior roles. I’ve led teams that put on million-pound events for thousands of attendees. I like to keep happy clients coming back, and can show 95% client retention year-on-year.I’ve honed a portfolio of skills, including winning new business, negotiating contracts and agreements, and keeping clients happy once they’re on board. I push things forward internally too, from implementing new technologies to monitoring the way the business performs its process and delivery functions. I’m also especially keen on mentoring and developing emerging talent in our industry.Key clientsNHS England | Mars Food UK Ltd | Vertex Pharmaceuticals | wagamama | Flight Centre Travel Group | Dixons Carphone Warehouse | Rolls Royce | Royal College of Midwives | Personal Finance Society | Philips | GE Healthcare | GSMA I One Young World I Toyota I LexusKey SkillsSenior level client liaison and relationship buildingInspirational team leadership and mentoring Confident negotiatorGrowth of incumbent clientsExceeding company financial targetsIncorporation of technology solutionsOngoing analysis and development of processes
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