James Guenther

Manager Sales Engineering at Lumen Technologies

Role
Post Sales Engineer at Centurylink
Location
Naperville, IL, US
LinkedIn followers
500 followers

Experience

  1. Post Sales Engineer

    Centurylink

    Jul 2013 — Present · Chicago, IL, US

    Contribute to increasing revenue and sales through managing the overall health and welfare of complex voice and data services for CenturyLink global enterprise customers. Coordinate efforts for the attainment of optimal performance on customer networks that are challenging and unique due to their technical, strategic or complex nature for CenturyLink customers to ensure the highest level of customer satisfaction and CenturyLink profitability.Responsible for identifying new opportunities for growing strategic product sales and revenue through network utilization and optimization studies and proactively presenting recommendations for improvement to our customers. Builds relationships with customers serving as the technical liaison from pre-sales to post-sales.

Education

  • Benedictine University

    Business Administration and Management, General

    1990 — 1992

  • Community College of the Air Force, Asia

    Associates Degree Electronic Technology, Computer Science

    1983 — 1985

Skills

  • Wireless
  • Technical Support
  • Strategy
  • Mpls
  • Pre-Sales
  • Frame Relay
  • Voip
  • Data Center
  • Sdh
  • Hosted Services
  • Software Installation
  • Cloud Computing
  • Customer Service
  • Layer 3
  • Sales
  • Telephony
  • Customer Satisfaction
  • Ip
  • Business Development
  • International Sales
  • Unified Communications
  • Isdn
  • Computer Network Operations
  • Co-Location
  • Sip
  • Atm Networks
  • Solution Selling
  • Mpls Vpn
  • Management
  • Network Architecture
  • Switches
  • Dwdm
  • Team Leadership
  • Network Design
  • Project Management
  • Sip Trunking
  • Ethernet
  • Leadership
  • Managed Services
  • Integration

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James Guenther — Post Sales Engineer at Centurylink in Naperville, IL, US | Unifers