James Graham
FordPay Product Manager | Payments @ Ford Motor Company | Scaling Digital Commerce Experiences Through Payments
- Role
- Payments Product Manager - Fordpay North America at Ford Credit
- Location
- Livonia, MI, US
- LinkedIn followers
- 500 followers
About James Graham
Currently the North America Product Manager at Ford for FordPay — owning various verticals within Ford’s primary payments orchestration platform which drives triple digits in payment volume across e-commerce, subscriptions, commercial fleets and vehicle experiences businesses. With 3+ years of experience spanning product management and engineering, I’m passionate about using technology to make everyday life simpler and more seamless, especially in the rapidly evolving world of digital payments. My mission is to deliver a secure, flexible, scalable, and user-friendly payments experiences that help Ford customers transact effortlessly — whether they\'re buying accessories, services, or connected vehicle features. As a payments and product professional, i’m always looking into emerging payment technologies, user needs, and business strategy to ensure FordPay is providing the best overall experience to our customers.Product Skills- Tools: JIRA, Miro, Figma, Amplitude- Roadmapping & vision, backlog management, feature discovery and prioritization, user story and user persona development, stakeholder alignment, and risk management, A/B Experimentation, payments consultation and best practicesTechnical Skills- Programming: C, Python, SQL, HTML, CSS, JavaScript- Data: GCP, Snowflake, Postgres, SQLite; Apache Spark, Pandas, Polars- Orchestration: Apache Airflow, dbtOther: Docker, Git, GitHubOutside of work, you’ll usually find me in the gym weightlifting, exploring health and nutrition, or diving deep into personal finance topics (I’ve developed a slightly nerdy obsession with credit card optimization and credit scores ). If you’re into fintech, payments, product, the future of mobility, or just want to chat about fitness or financial literacy, feel free to connect—I’d love to share ideas!
Experience
Payments Product Manager - Fordpay North America
Jan 2025 — Present · US
Enabling and scaling seamless and flexible payments experiences for Ford Customers through our Payments Platform, integrating best in class payments solutions throughout Ford’s growing digital businesses and experiences.
Education
New Jersey Institute of Technology
Bachelor of Science - BS
New Jersey Institute of Technology
Master of Science - MS
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