James Gordon
Founder & Commercial Director at Nextgen Hospitality Management @Negotia Systems
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WORK HISTORY
Founder & Commercial Director at Nextgen Hospitality Management @Negotia Systems
England, GB
Launching NextGen Hospitality Solutions**After 14 years owning and running a 109-bed hotel and spa, I saw first-hand how tough hospitality can be, tight margins, staffing challenges, and the constant pressure to deliver. That’s why I created NextGen Hospitality Solutions—a smarter, tech-powered way to help operators run and grow their businesses.Our mission is to help hotels, restaurants, bars, Airbnbs, and customer-facing venues reduce costs, increase revenue, and streamline operations. Without adding complexity.At the core is our NextGen App, now used by over businesses globally. It automates key operations, reduces recleans by up to 99%, and improves guest satisfaction using AI-powered reviews, live insights, and communication tools.Our Products and Services- AI Concierge – A 24/7 digital front desk that never misses a call or lead AI Employees – Custom-trained assistants that handle guest comms via voice, text, WhatsApp & email Smart Management Packages – Bronze, Silver, and Gold tiers combining consultancy, training, and full tech implementation NextGen App - For streamlining systems, reducing costs and improving customer experience Smart Sales Funnels – Built in-house to turn traffic into bookings automatically Social Media Management – We handle your content, growth strategy, and engagement Commission-Based Sales – We bring in group bookings, events & corporate stays—you only pay when we deliverWe’re not a traditional management company - we build and implement the tools ourselves. Everything is designed to make your life easier, your business leaner, and your growth more sustainable.We’re now expanding across Europe, helping more venues adopt tools that actually work.Alongside NextGen, I also run Sandrock Business (AI marketing tools) and Sandrock Capital (blockchain investment & innovation).If you\'re ready to scale smarter—without the stress—let’s connect.
EDUCATION
University of Plymouth
Product Design , Hotels/Car Design/Investments
SKILLS
ABOUT JAMES GORDON
With over 25 years\' experience in hospitality, technology, and business growth, I’ve…
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