James Gibson

Operations Manager (Amazon) @ZAGG, Inc.

Midvale, UT, US

Oversee and optimize operations for Amazon’s e-commerce platform, managing the processing of between four hundred thousand to one and half million dollars in order products on a weekly basis. • Develop and implement strategies to enhance efficiency and accuracy in order processing, resulting in streamlined operations and improved customer satisfaction. • Lead a team in handling high-volume order processing, ensuring timely fulfillment and shipment of products to meet customer needs. • Collaborate with cross-functional teams, such as sales, marketing, and finance, to align operational activities with organizational goals, identify growth opportunities, and resolve any interdepartmental issues.