James Fryer
Sr. Director- Contact Center| Customer Experience & Operations | Customer Support | Client Relations | BPO | Vendor Management
- Role
- Senior Director at Hotelplanner.Com
- Location
- West Palm Beach, FL, US
- LinkedIn followers
- 500 followers
About James Fryer
A broad-minded, results-driven, and adaptable customer service manager with extensive experience in client/vendor relations, contact and call center, lending, loan servicing, operations management, loss mitigation, process management, servicing relations, training and mentoring, and hiring processes. Builds and enhances client retention while building reputable partnerships and providing top-tier business acumen. Creates and fosters talented, dedicated, and collaborative teams that drive organizational successes. A resourceful leader who enables a company to enhance business growth and achieve goals. Strong support professional with a Bachelor of Science focused in Marketing from York College of Pennsylvania.
Experience
Senior Director
Jul 2024 — Present · West Palm Beach, FL, US
Education
York College of Pennsylvania
Bachelor of Science - BS, Business, Management, Marketing, and Related Support Services
Skills
- Mortgage Lending
- Finance
- Fha
- Sales
- Asset Managment
- Call Centers
- Loan Origination
- Loss Mitigation
- Banking
- Risk Management
- Mortgage Underwriting
- Investments
- Foreclosures
- Mortgage Banking
- Residential Mortgages
- Loan Servicing
- Mortgage Servicing
- Call Center
- Portfolio Management
- Asset Management
- Loans
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