James Flint
Transformation Projects @Ocorian
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WORK HISTORY
Transformation Projects @Ocorian
London, GB
Lead multiple business process transformation programmes, with a focus on eliminating inefficiencies and leveraging automation and AI to enhance service delivery.· Spearheaded the automation of minute-taking across the Company Secretary business.· Owned full redesign of Entity Management processes for the business, especially in the offshore delivery centre.· Delivering digital onboarding and end-to-end client lifecycle management as part of a wider Customer Experience transformation programme.
EDUCATION
University of Birmingham
Bachelor of Science, Environmental Geoscience
SKILLS
ABOUT JAMES FLINT
20 years experience working on global projects to transition and advise clients on their centralisation projects. My projects have included the transition of financial and HR services for several large multinational companies in the manufacturing, chemical, and media sectors, as well as sales, technical and solution support for a range of bids to other large multinational companies.Overall I have managed the transition, transformation and delivery of FTE’s from multiple locations. principally in Europe and the US, to off/near shore environments in India, China, Poland and Guatemala. I have been responsible for Project managing the transfer, infrastructure set-up, budget and delivery for the projects as agreed with the specific clients. The financial processes encompassed within each transition have included AP, AR, GL, Credit control and procurement streams. The HR processes encompassed Recruitment, Learning and development, HR Admin and Payroll processes.Specialties: Business Process Outsourcing (BPO), Finance and Accounting (FAO) Transition, Human Resource Transition (HRO), Shared Service Centre, Process Improvement, Process Harmonisation, Process Alignment, Solutions
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