James Payton
Partner Success Manager Ii @Basys
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WORK HISTORY
Partner Success Manager Ii @Basys
Lenexa, KS, US
Lead and nurture strategic partner relationships, with a focus on driving success, positive sentiment, and long-term retention across our portfolio.• Act as a trusted industry consultant—offering tailored, outside-the-box solutions that balance innovation with cost-efficiency and risk mitigation.• Spearhead the development and expansion of our software channel partnerships, leveraging unconventional strategies to unlock new growth opportunities and deepen market impact.• Collaborate closely with partners to deliver high-touch support for current and prospective merchants, ensuring alignment with business goals and customer needs.• Own partner communications and engagement strategies, fostering a unified approach that strengthens retention and amplifies partner value.
EDUCATION
Johnson County Community College
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The University of Kansas
Advertising
SKILLS
ABOUT JAMES PAYTON
With over a decade of expertise in sales and account management, my focus at Bāsys is on fostering strategic partnerships and ensuring partner success. By consulting on alternative solutions and aligning strategies, we aim to minimize risk and bolster retention across portfolios. My collaborative approach supports partners in delivering exceptional outcomes for merchants. Previously at Microsoft, contributions spanned business development, customer success, and ecosystem integration, strengthening client relationships and expanding utilization of hardware, software, and cloud solutions. Motivated by empowering organizations, I prioritized aligning solutions with partner goals to drive growth, retention, and long-term value.
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