James Miller
Americas Time Zone Leader driving secure and resilient AI innovation with enterprise customers.
- Role
- Success Services Delivery - Americas Leader at Microsoft
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About James Miller
Customer Success means helping customers achieve more through our technologies. It\'s not about the success of our products in the marketplace, but about the success our products bring to customers in their marketplace. Throughout my career, I have focused on helping individuals, teams and organizations achieve more. I bring a blend of deep experience with Adoption & Change Management, Services Leadership, Talent Acquisition & Development, Business Development, and Cross-Boundary Collaboration to drive impact for Microsoft and customers alike. James’ core strength is building and leading diverse teams by developing a culture of transparency, empowerment, and teamwork.
Experience
Success Services Delivery - Americas Leader
Jul 2025 — Present
Scaling repeatable customer outcomes centered on (1) empowering cloud success,(2) strengthening cloud security & resiliency, and (3) driving AI innovation with enterprise customers.
Education
North Carolina State University
BA, English
1987 — 1994
Skills
- Sdlc
- Talent Acquisition
- Solution Architecture
- Program Management
- Human Resources
- Information Technology
- Consultative Selling
- Virtualization
- Vendor Management
- Consulting
- Cloud Computing
- Software Project Management
- System Deployment
- Crm
- Microsoft Technologies
- Selling
- Partner Management
- Business Process
- IT Service Management
- Recruiting
- Pre-Sales
- Customer Relationship Management (Crm)
- Leadership
- Agile Methodologies
- Management
- Business Intelligence
- Saas
- Enterprise Software
- Enterprise Architecture
- Sales
- IT Strategy
- Software as a Service (Saas)
- Business Development
- Professional Services
- Software Consulting
- Executive Search
- Resource Management
- Sharepoint
- Strategic Consulting
- Solution Selling
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