Jim Arnold

WORK HISTORY

EDUCATION

ABOUT JIM ARNOLD

I am a senior operations and technology leader who has led large customer-facing organizations in a shared service environment and consistently demonstrated the ability to lower operating expense while ensuring strong performance and a robust control environment. My strengths include process and performance transformation and the ability to identify solutions to solve complex business challenges. I create extensive transformational programs encompassing both business and technology strategy execution in Agile environments. I am a people leader who builds consensus, fosters collaboration and creates a clear vision and strategy. My passions include inspiring, motivating, developing and mentoring employees to improve their capabilities to achieve their broader goals.KEY STRENGTHS INCLUDEProcess and Performance Transformation – Business Process Sourcing – Digital Strategy – Intelligent Automation – Coaching for Performance – Employee Mentoring – Contact Center Executive Leadership – Business Intelligence & Analytics – Robust Control Environments Claim Operations – Delivering Operational Excellence – Insurance Operations - Program ManagementCONTACT MEI welcome an opportunity to schedule a time to talk about your challenges and explore how we may be able to work together.