James Duncan
Senior Risk Oversight Manager - Operational Resilience IT @Hargreaves Lansdown
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WORK HISTORY
Senior Risk Oversight Manager - Operational Resilience IT @Hargreaves Lansdown
Lead risk oversight across Technology and Operational Resilience, ensuring proactive identification, assessment, and mitigation of emerging threats.• Advise senior stakeholders on the application of the Risk Management Framework within technology domains, challenging strategies, programmes, and controls to drive robust resilience.• Monitor and interpret regulatory developments (e.g, DORA, UK AI regulation) to influence policy, controls, and risk posture for AI, cyber, and digital resilience initiatives.• Support incident reviews, cyber risk assessments, and control evaluations, translating complex technical issues into clear, actionable insights for executives, Boards, and Regulators.• Build strong cross-functional relationships with Technology, Risk, and Change teams to embed a forward-looking risk culture, balancing innovation with sound risk management.
EDUCATION
Edinburgh Napier University
HNC , Business Studies
Edinburgh Napier University
Bachelor's degree, Commerce
ABOUT JAMES DUNCAN
Experienced Technology Risk and Resilience professional with 20+ years across UK Financial Services. I specialise in cloud governance, regulatory compliance, and translating complex risk into practical, value-focused solutions. My background spans IT infrastructure, internal audit, and second-line risk oversight—covering AWS, CMORG CCF, and frameworks like PRA SS1/21 and DORA. I’m also a Certified Scrum Product Owner and thrive in Agile environments that value clarity, collaboration, and delivery.
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