James Dickens
Data Analyst | SQL, Tableau | Data Analytics | Visualization | Remote
- Role
- Help Desk Analyst at Beacon Health System
- Location
- Elkhart, IN, US
- LinkedIn followers
- 500 followers
About James Dickens
Hi, I\'m James, a self-taught data analyst proficient in SQL, Tableau, Data Analytics, and…
Experience
Help Desk Analyst
Aug 2015 — Present · South Bend, IN, US
Answering, evaluating, and prioritizing issues arising from voice mail, email, and web requests for assistance fromend-users, utilizing critical thinking to assess problems and provide solutions. Assists in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoringdesktop operations.
Education
Ivy Tech Community College
Associate of Applied Science
2013 — 2017
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