James Davis
Information Technology Help Desk Trainee @Coursecareers
Maysville, NC, US
EMAILS
MOBILE NUMBERS
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WORK HISTORY
Feb 2025 — Present
Information Technology Help Desk Trainee @Coursecareers
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NC, US
Operated osTicket to manage support tickets and provided basic technical support to end users • Installed and Configured Commercial VPNs • Utilized Active Directory to create and administer user accounts. • Installation & configuration of osTicket. • Created an Active Directory with users, groups, and permissions. • Hands-on experience with osTicket and ticket lifecycles.
EDUCATION
N/A
CourseCareers
Information Technology
ABOUT JAMES DAVIS
Information Technology Help Desk Professional
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