James Darnell
Senior Quality Assurance Specialist @Sparksoft Corporation
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WORK HISTORY
Senior Quality Assurance Specialist @Sparksoft Corporation
Columbia, MD, US
Conduct quality audits of the product development and service delivery processes for compliance with CMMi Model 2.0 High Maturity practices and relevant Centers for Medicare and Medicaid (CMS) procedures, standards, and regulatory guidelines. • Mentor teams in implementing effective and efficient product development and service delivery processes to meet SEI CMMi Model 2 High Maturity requirements.
EDUCATION
US Army Engineering Intern Training Center
Product/ Production Engineering
Arizona State University
Bachelor of Science, Engineering
ABOUT JAMES DARNELL
Thorough Quality Assurance Manager with considerable experience within Healthcare, Aerospace and Defense, Banking, Finance and Telecom domains. Known for partnering with business owners, stakeholders, and project teams to identify process gaps, develop compliant procedures and standards, and achieve formal SEI CMMi appraisals, ISO 9001 certifications, and ITILv3 certifications. Delivered QA, software engineering, peer review, and test tool training to project teams. Additional skills and areas of expertise include the following: Certified ISO 9001 Auditor, ITILv3 Certification, SCAMPI appraisals, HIPAA compliance, FISMA compliance, Independent Verification and Validation (IV & V), Risk Management Frameworks, Service Delivery Processes, Incident Escalation Framework, Root Cause Analysis (RCA), Corrective and Preventive action (CAPA), Service Improvement Program Development, Agile methodology, Rational Unified Process (RUP), Continual Process Improvement.
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