James Cusano

LL Bean, Customer Experience Guide

Role
Customer Experience Guide at L.L.Bean
Location
Portland, ME, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About James Cusano

Experienced professional with a demonstrated history of success. Skilled in client experience and product management, acquisition, and channel optimization. Experienced in education design, people development, and performance coaching. Community focused and an active participant in events supporting the people and the families of Maine.

Experience

  1. Customer Experience Guide

    L.L.Bean

    Jun 2024 — Present · Freeport, ME, US

    Provide legendary LL Bean customer service to guests at the Davis Warehouse. Educate guests on products and product benefits while ensuring seamless facility operation. Work closely with a skilled team of Guides to meet all internal and external customer needs while ensuring detailed and updated inventory control. So grateful to be part of an incredible organization dedicated to the outdoors!

Education

  • University of Southern Maine

    Bachelor's of Science

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James Cusano — Customer Experience Guide at L.L.Bean in Portland, ME, US | Unifers