James Coyne
Key Account Manager - Distributors @AP Racing
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WORK HISTORY
Key Account Manager - Distributors @AP Racing
Coventry, GB
EDUCATION
FA Coaching
Futsal Level 2
Leadership Trust
Leadership in Management Course
FA Coaching
Futsal Level 1
Loughborough University Business School
Postgraduate Diploma in Management, Business Management
Performance Consultants International
GROW Model Coaching / Qualification
Performance Consultants International
Transformational coaching / Leadership
Performance Coaching International
Coaching for Performance: Leadership Program
FA Coaching
Football level 1
SKILLS
ABOUT JAMES COYNE
I am a versatile Customer Service and Internal / External Sales Manager with leadership experience gained in B2B settings over 20 years – with particular expertise in setting up contact centre operations, implementing customer service standards and, with an extensive background in sales development, establishing best practice sales operations.Known for being an approachable, resilient and empathic leader, I enjoy translating ideas into action across all areas of the business through collaboration, wide engagement and tenacity. I have a natural coaching style backed by years of personal development in this area that has brought much success in developing high performing teams.I have an analytical and detailed approach, building a reputation for troubleshooting and implementing remediation plans across sales and service – through training, operational processes, automation, pricing, propositions and all customer touchpoints that can make or break a future sale.Postgraduate Diploma in Management at Loughborough University Business SchoolLeadership Trust - Leadership in Management Course Home Life - Fantastic Family, Grassroots Football Coach (level 2 ), UEFA B Futsal Coach @ Mountsorrel Juniors FC and Loughborough Futsal BUCS 2, Runner, Football Fan, Futsal fan,
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