James Counts

Program Manager @Community Action Partnership Of San Bernardino County

Riverside, CA, US
EMAILS
j••••••@capsbc.org
MOBILE NUMBERS
+19•••••••00

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WORK HISTORY

May 2022 — Present

Program Manager @Community Action Partnership Of San Bernardino County

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San Bernardino County, CA, US

Under the general direction of the Program Director, the Program Manager II will plan, organize, direct, and supervise through subordinate staff a comprehensive Energy, Education, and Environmental Services Program to increase the energy efficiency and safety of dwellings occupied by low-income residents. The Program Manager II administers one of two major components, Operations Support (EOS) or Field Operations Support (FOS). The Program is a challenging and comprehensive program containing multiple components in EOS and FOS also, share contract funding sources and knowledge of both is required; however, direct program management is separated. EOS includes outreach, intake, utility assistance, energy education, call center, billing, and scheduling. FOS Includes weatherization, dwelling assessments, installation, appliance repair and replacement, solar energy projects, lead hazard control, compliance, inspection, weatherization training center, and warehouse operations. The operating budget for is over $10 million annually, with a staff of over 65 full-time employees. Work includes planning, organizing, directing, and managing all day-to-day operations of the EOS or FOS program and planning and development; determining program goals and objectives; preparing, justifying, and managing program budgets and effective use of financial, material, and human resources. Work is performed with considerable latitude for independent decisions regarding programmatic issues.

EDUCATION

2005 — 2007

Nova Southeastern University

Master's degree

N/A

San Diego State University

Bachelor of Applied Science - BASc

2005 — 2008

Nova Southeastern University

Master's

SKILLS

Program ManagementResearchLeadership DevelopmentPublic RelationsPowerpointMicrosoft ExcelStrategic PlanningFundraisingConflict ResolutionNonprofitsVolunteer ManagementTrainingMicrosoft OfficeAnalysisBudgetsCommunity OutreachCommunity DevelopmentTeam BuildingManagementProcess ImprovementNon-ProfitsCustomer ServiceEmployee BenefitsMicrosoft WordRecruitingPublic Speaking

ABOUT JAMES COUNTS

My objective is to use my twenty years of non-profit management experience to assist…

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